Shipping policy
At GMC, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for full details on processing times, delivery estimates, and costs.
1. Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Options & Costs
We offer multiple shipping options to meet your needs:
- Free Shipping on orders above a specified value (e.g., $39 or as stated at checkout).
- For orders below the free shipping threshold, a standard shipping fee applies.
- No additional shipping cost is charged for multiple items in one order.
Shipping costs will be calculated and displayed at checkout.
3. Estimated Delivery Times
Delivery times vary depending on your location:
- Australia: 2–5 business days
- New Zealand: 2–6 business days
- North America & Asia: 10–15 business days
- Europe: 15–20 business days
Please note that delivery times are estimates and may vary due to external factors such as customs delays or carrier disruptions.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can use this tracking number to monitor your shipment in real-time.
5. Shipping Coverage
We offer worldwide shipping, ensuring our products can reach customers globally.
6. Delays & Exceptions
While we strive to meet delivery timelines, delays may occur due to:
- High order volumes
- Weather conditions
- Customs processing for international orders
GMC is not responsible for delays caused by third-party carriers or customs.
7. Incorrect Address
Please ensure your shipping details are accurate. GMC is not responsible for orders delivered to incorrect addresses provided by the customer.
8. Contact Us
If you have any questions about your shipment, feel free to contact our support team. We’re here to help.