- Try to keep it away from direct heat and sunlight for extended periods of time.
- Avoid cleaning leather products with alcohol, turpentine or other mineral spirits as they will discolor and dry out leather.
- Never allow water to soak into your leather product. If it does get wet, simply use a cloth to wipe and dry immediately, never use an electric dryer for this purpose.
Australia and New Zealand
Regular Post above AUD $ 49 purchase = Free
Regular Post below AUD $50 purchase = AUD $10
Express Post = AUD $15
Outside Australia (anywhere in the world)
Regular Post above AUD$ 49 purchase = Free
Regular Post below AUD $50 purchase = AUD $10
Express Post = AUD $20
- In case of any duty and taxes of the customer’s country, customer has to pay these charges
- We usually dispatch the next day (weekdays only), however it may extend up to 2 days if there’s a public holiday.
- we would love to help you exchange or refund your purchase if returned within 30 days of delivery, however, there’s no return/exchange for personalized items.
Our products are accompanied by a 365-day warranty, applicable under normal usage and intended purposes. This warranty encompasses any faults in materials and workmanship, ensuring confidence in the quality of our products. In the event of issues arising within this period, we are committed to addressing and resolving them promptly. This warranty underscores our dedication to delivering reliable and durable products, with customer satisfaction at the forefront. Feel free to reach out (support@tascony.com) with any inquiries or concerns about the warranty for your purchase.
- For personalisation, leave your text in the given box as per character limit
- In the given chart, types of characters are given which are to be followed
- Clearly mention if personalisation is required on the front, back or both sides
- Provide your phone number for personalised orders as “order notes” at the checkout section
- To get further clarification, you can have a live chat with us or just send an email to support@tascony.com
- Personalised orders can’t be returned hence, double-check your personalisation message before finalising the purchase
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