Warranty
Please find below answers to the most relevant question of warranty, if interested to know something else, please write to us at support@tascony.com
Our products are accompanied by a 365-day warranty, applicable under normal usage and intended purposes. This warranty encompasses any faults in materials and workmanship, ensuring confidence in the quality of our products. In the event of issues arising within this period, we are committed to addressing and resolving them promptly. This warranty underscores our dedication to delivering reliable and durable products, with customer satisfaction at the forefront. Feel free to reach out (support@tascony.com) with any inquiries or concerns about the warranty for your purchase.In order to make a warranty claim, you must provide proof of purchase.
The TASCONY warranty sits alongside applicable consumer protection law.
Before sending your product please send a scanned image of your warranty card and send us at support@tascony.com with your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up claims.